FlashMint offers non-tangible irrevocable goods. The products purchased that are downloaded are NOT refundable. There are no cancellations of online orders that have been downloaded successfully.

However, there are cases when the refund can be issued:

* the product was not delivered in time (mailing issues);
* it was damaged or had irreparable defects, and we can't provide you with the completely working files;
* it was not as described on our web site: a request based on this reason is satisfied on a case by case basis in agreement of both parties concerned.

Fraudulent Credit Card Charges or Fraudulent Claims

All requests to negate charges are investigated by our legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.

Contact Us

If you have some questions or concerns, please Contact Us!

FlashMint reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on FlashMint Web sites.

You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.